Can You Really Get a Human at Frontier or Norse in 2025?
 
                                In a time when customer support systems are increasingly automated, travelers often ask a very real and urgent question: Can I still talk to a real person when I need help? If you're flying on budget airlines like Frontier or Norse, that question becomes even more critical. These carriers offer lower fares, but sometimes at the expense of accessible support.
So, in 2025, can you really get a human at Frontier or Norse Airways? We did the research, ran the tests, and heres everything you need to know.
Skip the Wait Try This First
Before you get lost in voice menus and endless holds, heres the smartest shortcut to live support:
? +1 800 860 5036 This is a toll-free number that offers an IMMEDIATE RESPONSE for both Frontier Airlines and Norse Airways. If you dont want to waste 2030 minutes navigating the usual support channels, start here first.
You can also visit https://skynair.com/ for detailed airline support guides, real-time solutions, and fast-tracked contact methods.
Frontier Airlines: Talking to a Human Still Works If You Know How
Frontier Airlines, known for its ultra-low-cost fares and no-frills model, has limited physical support options. But dont worryit is still possible to get through to a real person.
Many flyers ask, How do I talk to a human at Frontier?
Heres what we found when we tried it ourselves:
- 
IVR Navigation: Frontiers automated system is layered. Expect to press multiple numbers and hear lots of menu options. To reach a human, press 6 for general issues and then 0 several times. 
- 
Hold Time (standard number): Around 1520 minutes 
- 
Agent Quality: Very helpful and knowledgeable once you get through. The representative we spoke with answered flight change and refund questions quickly and clearly. 
- 
Shortcut Test (via +1 800 860 5036): Connected us to a live agent in under 5 minutes with no complicated prompts. 
? Bottom Line: Yes, you can reach a human at Frontier. Just skip the long process by calling the dedicated shortcut line.
Norse Airways: Friendly Service, But Slower to Reach
Norse is a newer transatlantic airline offering budget flights between the U.S. and Europe. Since their infrastructure is still growing, their customer support team is smaller compared to other carriers.
Finding the norse customer services number can be frustrating unless you know where to look. Instead of going in circles, use this direct link:
norse customer services number
Heres what we found during our test:
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IVR Experience: Very limited automation, but unclear instructions. We had to say representative and press 0 multiple times before being transferred to a human. 
- 
Hold Time (standard line): 1825 minutes 
- 
Agent Helpfulness: The agent was friendly and courteous but had to place us on hold twice to confirm policy details. 
- 
Shortcut Test (via +1 800 860 5036): Connected in less than 6 minutes, much faster than the standard line. 
? Conclusion: You can talk to a human at Norse, but expect longer waits and slower resolutions unless you use the shortcut number.
Side-by-Side Comparison: Frontier vs. Norse
| Feature | Frontier Airlines | Norse Airways | 
|---|---|---|
| Hold Time (Standard Line) | 1520 minutes | 1825 minutes | 
| Hold Time (Shortcut Line) | Under 5 minutes | Under 6 minutes | 
| Ease of Reaching Live Agent | Moderate (use "0" repeatedly) | Low (no direct option to agent) | 
| Agent Efficiency | High well-informed and quick | Moderate needed confirmations | 
| Best Number to Call | +1 800 860 5036 | +1 800 860 5036 | 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
                                                                                                                                                     
                                                                                                                                                     
                                                                                                                                                     
                                             
                                            