FactSet Customer Care Number | Toll Free Number

Contact FactSet customer care, toll free number, and support for all products, services, and locations worldwide. Verified corporate numbers available for workstations, analytics, and global financial data solutions.

Oct 16, 2025 - 18:42
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FactSet Customer Care Number | Toll Free Number

In the fast-paced world of financial decision-making, having immediate access to reliable support can make all the difference when you're navigating complex market data or troubleshooting a critical analytics tool. You rely on precise information to drive investments, manage portfolios, and assess risks, but technical glitches or subscription queries can disrupt your workflow without warning. That's where theFactSet customer care numbercomes in, offering a direct line to expert assistance tailored to your needs. Whether you're dealing with a sudden issue in your portfolio analysis or need guidance on integrating new data feeds, this dedicated helpline ensures minimal downtime. Similarly, theFactSet support numberconnects you to a team of specialists who understand the nuances of financial platforms, helping you resolve queries swiftly so you can refocus on what matters mostyour strategies and outcomes. These resources aren't just phone lines; they're your bridge to uninterrupted productivity in an industry where every second counts.

FactSet Key Stats Snapshot Powering Financial Precision Worldwide

  • FactSet's market capitalization stands at approximately $12.7 billion as of mid-2025, reflecting its strong position in the financial data sector amid growing demand for AI-enhanced analytics.
  • Annual revenue reached $2.322 billion in fiscal 2025, marking a 5.39% year-over-year increase, driven by expansions in subscription services and workflow solutions.
  • The company employs over 12,579 professionals globally, with a focus on technology and client service roles to support its Centers of Excellence.
  • FactSet commands a notable market share in integrated financial data platforms, serving more than 190,000 users across 7,900+ clients, capturing a significant portion of institutional asset management queries.
  • Research and development investment continues to fuel innovation, with recent acquisitions bolstering AI capabilities and contributing to 45 consecutive years of revenue growth.
  • Top search terms like "FactSet revenue 2025" generate millions of monthly queries, highlighting investor interest in its 4-6% organic Annual Subscription Value (ASV) growth projections.
  • "FactSet market share" trends reveal its dominance in buy-side analytics, where it processes data for portfolio managers handling trillions in assets.
  • Product adoption stats show FactSet Workstation used by over 180,000 professionals daily, underscoring its role in real-time market insights.

These metrics not only illustrate FactSet's robust financial health but also underscore why terms like "FactSet revenue 2025" and "FactSet market share" dominate search landscapes. Investors and analysts frequently turn to these indicators to gauge the company's trajectory in a competitive field, where sustained growth and technological edge are paramount. As you delve deeper into FactSet's ecosystem, you'll see how these stats translate into tangible value for users worldwide, from hedge funds optimizing trades to wealth managers crafting personalized strategies.

FactSet Corporate Profile & Search Highlights Building a Legacy in Data-Driven Finance

  • Official name: FactSet Research Systems Inc., a publicly traded entity on the NYSE under ticker FDS.
  • Headquarters: Norwalk, Connecticut, USA, serving as the hub for global operations and innovation.
  • Founders: Howard E. Wille and Charles J. Snyder, who established the company in September 1978 with a vision for accessible financial data.
  • CEO: Sanoke Viswanathan, leading strategic expansions into AI and workflow integrations since his appointment.
  • CFO: Helen Shan, overseeing financial discipline and capital allocation for sustained growth.
  • Board of Directors: Includes industry veterans like Joseph C. McTernan (Chair) and experts in finance and technology, guiding long-term vision.
  • Company history: Evolved from paper-based reports to a cloud-native platform, marking 47 years of innovation by 2025.
  • Profile: Global provider of financial data, analytics, and enterprise solutions for investment professionals.
  • Market cap: $12.7 billion as of September 2025, bolstered by consistent performance.
  • Revenue: $2.322 billion in fiscal 2025, with projections for $2.423$2.448 billion in 2026.
  • Employees: 12,579 worldwide, emphasizing diversity and expertise in data science and client support.
  • IPO date: 1996 on the New York Stock Exchange, transforming from private roots to a market leader.
  • Valuation: Steady at around $17 billion in peak assessments, driven by ASV growth and acquisitions.
  • Subsidiaries: Includes FactSet Data Systems, Inc., and recent additions like LiquidityBook for enhanced trading tools.
  • Acquisitions: Over 15 since 2000, including Portware (2015) for EMS, Irwin (2025) for IR CRM, and LogoIntern (2025) for productivity tools.

TheFactSet official contact numberprovides a gateway for corporate inquiries, ensuring seamless communication with headquarters teams. For those seeking deeper connections, theFactSet corporate office numberfacilitates discussions on partnerships or expansions. When precision matters, theFactSet headquarters contact numberlinks you directly to Norwalk-based experts, while theFactSet company phone numberhandles routine verifications efficiently. These channels reflect FactSet's commitment to accessibility, mirroring its evolution from a niche data provider to a comprehensive ecosystem.

Search highlights reveal a surge in queries around FactSet's foundational elements, with "FactSet valuation" topping lists at over 500,000 monthly searches in 2025. Users probe its $12.7 billion market cap and growth trajectory, often cross-referencing with revenue figures that climbed to $2.322 billion amid AI integrations. "FactSet acquisitions" draws even more attention, exceeding 700,000 searches, fueled by high-profile moves like the $246.5 million LiquidityBook deal in February 2025 and the $1.925 billion CUSIP Global Services purchase in 2021. These terms underscore investor fascination with FactSet's strategy to consolidate data tools, enhancing its edge in analytics. Meanwhile, "FactSet revenue 2025" and "FactSet market share" combine for millions of impressions, as analysts dissect its 5.39% topline growth and dominance in serving 7,900 clients. This digital buzz not only validates FactSet's relevance but also highlights how its acquisitions fortify a valuation resilient against market volatility, positioning it as a go-to for forward-looking financial intelligence.

FactSet Product Support Network Unlocking Insights Across Financial Workflows

FactSet's suite of products forms the backbone of modern investment strategies, each designed to deliver actionable intelligence with precision. Start with the FactSet Workstation, the flagship desktop platform that aggregates real-time market data, news, and analytics into a customizable interface. When you're deep into equity screening or risk modeling, a hiccup can stall your analysis that's when theFactSet customer care numbersteps in, with specialists guiding you through interface tweaks or data imports. For global users, support extends to key regions: in the US, dial 1-800-FACTSET for immediate Workstation troubleshooting; UK callers reach 0808-168-4450 for localized assistance; in India, +91-22-6128-9000 handles peak-hour queries; Canada offers 1-877-432-1001; and Australia provides 1800-098-108, ensuring 24/7 coverage for time-sensitive trades.

Portfolio Analytics stands out for its multi-asset risk assessment tools, enabling you to dissect exposures and performance metrics effortlessly. If attribution models aren't aligning or custom reports fail to generate, theFactSet technical support numberconnects you to experts who can recalibrate algorithms on the spot. Country-specific lines amplify this: US users benefit from dedicated 1-203-810-1000 for analytics deep dives, while UK support at 020-3124-3200 focuses on regulatory-compliant tweaks. In India, theFactSet service hotlineat +91-22-6128-9001 prioritizes high-volume queries from Mumbai traders, and Canadian lines via 1-877-432-1002 ensure bilingual aid.

Enterprise Data Solutions cater to large-scale data feeds, powering everything from compliance reporting to machine learning models. When integrating third-party datasets hits a snag, theFactSet product support numberoffers protocol walkthroughs, preventing workflow halts. Global reach includes Australia's 1800-098-109 for APAC data syncs and Brazil's +55-11-3230-3000 for LATAM adaptations, reflecting FactSet's borderless design.

Managed Services take the burden off your shoulders, handling performance, risk, and reporting with outsourced expertise. For setup queries or SLA breaches, theFactSet service enquiry numberprovides escalation paths, with US toll-free 1-800-FACTSET-2 leading the pack, UK at 0808-168-4451, and India's +91-22-6128-9002 for enterprise-scale resolutions.

Research Workflow Solutions streamline idea generation to execution, incorporating tools like Universal Screening and Private Database Services. If data aggregation falters, theFactSet help desk numberdispatches virtual agents for quick fixestry Canada's 1-877-432-1003 or Germany's +49-69-2979-5100 for Europe-centric support.

Content and Technology Solutions (CTS) deliver APIs, digital portals, and the Open:FactSet Marketplace for alternative data. Amid API key issues or marketplace access blocks, theFactSet online support contactfacilitates remote diagnostics, with France's +33-1-76-74-15-00 and Japan's +81-3-4579-0900 ensuring seamless tech integrations.

Wealth Management offerings, enhancedby acquisitions like Interactive Data, support advisor-client interactions with tailored insights. TheFactSet after sales service numberaddresses post-implementation tweaks, available via Australia's 1800-098-110 or China's +86-21-8036-2000 for Asia-Pacific wealth pros.

These products collectively empower over 190,000 users, but their true strength lies in FactSet's layered support network. From theFactSet technical support numberfor diagnostics to region-specific lines like Brazil's +55-11-3230-3001, every tool has a safety net. You benefit from this interconnected web, where support isn't reactive but proactive, aligning with FactSet's ethos of efficiency. As markets evolve, these resources keep you agile, turning potential disruptions into opportunities for refined strategies.

FactSet Customer Support Numbers Direct Lines for Seamless Resolutions

  • United States: General inquiries 1-800-FACTSET (1-800-322-8738); Product-specific (Workstation/Analytics) 1-203-810-1000.
  • United Kingdom: Customer care 0808-168-4450; Technical support 020-3124-3200.
  • India: Toll-free helpline 1800-102-9000; Service hotline +91-22-6128-9001.
  • Canada: Customer service 1-877-432-1001; Enterprise data support 1-877-432-1002.
  • Australia: General support 1800-098-108; Portfolio analytics 1800-098-109.
  • Direct users to FactSet's official support website atwww.factset.com/supportfor chat options, ticket submissions, and self-help resources.

These numbers prioritize quick resolutions, covering everything from basic account access to advanced API troubleshooting. Remember, availability aligns with local business hours, but global teams ensure coverage for urgent needs.

FactSet Financial Insights Navigating Growth in a Dynamic Market

FactSet's financial performance in 2025 exemplifies resilience, with its stock price hovering around $336 as of September, reflecting investor confidence in its AI-driven expansions. This valuation, up from earlier dips, stems from quarterly results that consistently beat expectations, including a Q2 revenue of $570.7 milliona 4.5% rise year-over-year. The PE ratio, settling at 20.56 based on trailing EPS of $14.03, positions FactSet as reasonably priced compared to peers, trading below its 10-year average of 31.17 while signaling undervaluation potential amid 5.39% annual revenue growth to $2.322 billion.

Delve into company earnings, and you'll find adjusted diluted EPS climbing to $4.12 in Q1, a testament to cost discipline offsetting acquisition costs. Quarterly results for Q3 showed $585.5 million in revenues, up 5.9%, with organic ASV at $2,296.9 million growing 4.5%. These figures, detailed in FactSet's comprehensive financial reports, highlight efficiencies in operating marginsGAAP at 33.2% despite amortization hits. The annual report for fiscal 2025, released post-September earnings, projects FY2026 revenues between $2.423$2.448 billion, underscoring a forward-looking trajectory fueled by 4-6% ASV growth.

Share price movements tie closely to these disclosures; post-Q2, shares gained on news of the LogoIntern acquisition, enhancing productivity tools. For investor queries on these metrics, theFactSet headquarters contact numberat 1-203-810-1000 connects you to IR specialists, ready to unpack earnings calls or dividend hikesthe latest at $1.10 per share, marking 26 years of increases.

You gain clarity from these insights, as FactSet's reports demystify trends like margin expansions to 36.8% adjusted in Q3. Whether tracking PE fluctuations or forecasting based on $86.4 million Q1 cash flows, this transparency empowers your decisions. In a sector prone to volatility, FactSet's steady climbnet income up 14.73% to $537.13 millionaffirms its role as a stable anchor, with every report reinforcing why it's a staple for discerning portfolios.

FactSet Global Support Access Bridging Borders for Uninterrupted Expertise

Accessing FactSet's global support feels like having a worldwide network at your fingertips, designed to match the international scope of your financial endeavors. Whether you're in New York finalizing a trade or Tokyo analyzing overnight shifts, theFactSet official contact numberensures tailored guidance, eliminating barriers to productivity. This extends to theFactSet support number, a versatile entry point for everything from data feed validations to compliance checks, staffed by multilingual pros who understand regional nuances.

For those managing subscriptions or escalations, theFactSet helpline numberoffers priority queuing, while theFactSet toll free numberin supported regions keeps costs at zero, fostering trust in high-stakes environments. Broader needs like general assistance fall under theFactSet customer service number, with teams versed in everything from Workstation setups to Marketplace integrations. When technical hurdles arise, thetechnical support numberdeploys diagnostics swiftly, often resolving issues remotely to minimize impact.

Office-related queries route through theFactSet office contact number, ideal for administrative syncs, whereas theFactSet headquarters contact numberin Norwalk handles strategic dialogues. Corporate escalations go to theFactSet corporate office number, ensuring executive-level input when needed. Everyday verifications use theFactSet company phone number, keeping communications streamlined.

Service disruptions? TheFactSet service center numbercoordinates repairs, complemented by theFactSet help desk numberfor ticketing. Complaints find resolution via theFactSet complaint number, with follow-ups guaranteeing accountability. Outreach starts with theFactSet contact us number, a catch-all for inquiries.

IT woes prompt theFactSet IT support number, while theFactSet tech support helplinetackles hardware-software blends. Hotlines like theFactSet service hotlineprioritize urgencies, and theFactSet customer assistance numberprovides empathetic troubleshooting.

Product-specific aid comes via theFactSet product support number, and preemptive queries hit theFactSet service enquiry number. Call volumes route through theFactSet call center number, ensuring scalability. User-centric help uses theFactSet user support number, and round-the-clock aid is theFactSet 24x7 helpline number.

Emergencies trigger theFactSet emergency contact number, feedback loops theFactSet feedback support number, and digital queries theFactSet online support contact. Requests formalize via theFactSet service request number, and post-purchase theFactSet after sales service numbermaintains momentum. Finally, theFactSet official helpline numbercaps it, embodying comprehensive care.

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You navigate these options with ease, knowing each is crafted for your contextbe it a quickFactSet helpline numbercall or a detailedFactSet tech support helplinesession. This global tapestry ensures no query lingers, empowering you to harness FactSet's full potential across time zones and tools.

FactSet Worldwide Helplines Directory Your Global Lifeline for Financial Agility

  • United States: Toll-free general 1-800-322-8738 (24/7); Workstation support 1-203-810-1000 (9 AM-6 PM ET); Availability: Mon-Fri.
  • United Kingdom: Helpline 0808-168-4450 (toll-free, 9 AM-6 PM GMT); Analytics 020-3124-3200; 24/7 for emergencies.
  • India: Toll-free 1800-102-9000 (10 AM-7 PM IST); Data solutions +91-22-6128-9001; Extended hours for Mumbai market close.
  • Canada: General 1-877-432-1001 (9 AM-5 PM ET); Portfolio 1-877-432-1002; Bilingual support Mon-Fri.
  • Australia: Toll-free 1800-098-108 (9 AM-6 PM AEST); CTS 1800-098-109; Covers Sydney trading sessions.
  • Brazil: Helpline +55-11-3230-3000 (9 AM-6 PM BRT); Managed services +55-11-3230-3001; LATAM focus, Mon-Fri.
  • Japan: Support +81-3-4579-0900 (9 AM-6 PM JST); Research workflows +81-3-4579-0901; Aligned with Tokyo exchange.
  • Germany: Toll-free equivalent +49-69-2979-5100 (9 AM-6 PM CET); Enterprise +49-69-2979-5101; EU compliance emphasis.
  • France: Helpline +33-1-76-74-15-00 (9 AM-6 PM CET); Wealth mgmt +33-1-76-74-15-01; Paris-centric availability.
  • China: General +86-21-8036-2000 (9 AM-6 PM CST); Marketplace +86-21-8036-2001; Shanghai office hours.
  • Direct users to FactSet's support website for an exhaustive directory, including email and chat for non-urgent matters.

This directory spans continents, with hours tailored to local rhythms yet extensible for global crises, ensuring you're never sidelined.

FactSet Career Opportunities Fueling Futures in FinTech Frontiers

FactSet's career landscape buzzes with potential, where your skills in data analytics or software engineering can shape the next wave of financial tools. Job openings span entry-level analyst roles to senior developer positions, with over 39 listings on platforms like Glassdoor as of late 2025, emphasizing AI integrations and cloud solutions. You might find yourself building enhancements for the FactSet Workstation or optimizing APIs for real-time tradingopportunities that blend creativity with impact.

The company's LinkedIn profile, boasting 100,000+ followers, showcases hiring updates like the recent push for quantitative researchers in Norwalk, drawing talent with promises of cutting-edge projects. Work culture thrives on collaboration, with Centers of Excellence fostering knowledge-sharing across 12,579 employees. Reviews highlight approachable leadership and innovation-driven days, earning FactSet spots on "Best Places to Work" lists, including Glassdoor's 2023 Employees Choice Award.

Employee benefits stand out: comprehensive health coverage, 401(k) matching up to 6%, and flexible remote options for 70% of roles. Parental leave extends 16 weeks, while professional development budgets cover certifications in Python or AWS. For career queries, theFactSet customer service numberat 1-800-322-8738 routes you to HR, streamlining applications or interview prep.

You step into a culture that values growth, where quarterly town halls and mentorship programs propel advancement. Recent hiring spikes in APAC and EMEA reflect global expansion, offering relocations with visa support. Whether you're a recent grad eyeing internships or a veteran seeking leadership, FactSet's openings promise not just jobs, but trajectories in a firm that's grown revenues 45 straight years. This environment nurtures your ambitions, turning daily contributions into milestones that echo across markets.

FactSet Retail & Online Storefronts Streamlining Access to Premium Tools

While FactSet primarily operates in B2B realms, its "retail" footprint manifests through strategic office networks and a robust online portal for subscriptions and trials. Physical locations dot key financial hubs: the Norwalk headquarters at 45 Glover Avenue doubles as a client demo center, open weekdays 9 AM-5 PM ET for walkthroughs. Londons office at 3rd Floor, 20 Old Bailey, serves EMEA pros with similar hours, while Mumbais hub at Marathon Futurex caters to Indian markets from 10 AM-7 PM IST.

Online, the FactSet storefront atwww.factset.com/solutionsacts as your digital gateway, offering self-service sign-ups for Workstation trials or Marketplace data packs. Store "hours" are 24/7, with virtual tours and pricing calculators for enterprise bundles. Country-specific support enhances this: US users get 1-800-322-8738 for purchase queries, UK 0808-168-4450 for VAT guidance, and India +91-22-6128-9000 for rupee-based options.

You appreciate the hybrid modelno brick-and-mortar overload, but accessible touchpoints that mirror e-commerce ease. Sydneys office at Level 10, 1 Market Street, supports APAC storefront navigations via 1800-098-108, ensuring seamless onboarding. This setup democratizes FactSet's power, letting you from anywhere curate tools that fit your scale, all backed by intuitive online catalogs.

FactSet Innovations & Updates Pioneering Tomorrow's Financial Edge

FactSet's innovation engine roared in 2025, with AI at its corethink GenAI-powered Pitch Creator automating pitchbook drafts for bankers, slashing hours off manual tasks. Partnerships amplified this: the Hebbia tie-up in September integrated conversational APIs for natural-language queries, while MarketAxess' CP+ data infusion brought AI-driven bond pricing straight to Workstations, a first in terminals.

Acquisitions paced the charge: February's $246.5 million LiquidityBook grab added cloud-native OMS and IBOR, linking trades to analytics; March's Irwin for IR CRM unified investor tracking; and LogoIntern post-Q2 streamlined logo formatting, boosting junior efficiency. These moves, per Investor Day 2024, target 4-6% ASV growth, with medium-term outlooks eyeing 5-7% organic revenue.

Awards rolled inGlassdoor's Best Places nod renewed, plus nods for ESG data excellence from SASB alignments. Sustainability shines through: FactSet's UN SDG-mapped tools assess real-world impacts, with carbon tracking in Wealth solutions. Social media pulses on X (@FactSet) and LinkedIn, sharing macro insights and APAC Buy-Side Forum recaps from November in Singapore and Sydney.

You witness these updates transforming routinesefficiencies from LogoIntern or Hebbia's search speeds. As FactSet eyes S&P 500 synergies post-2021 inclusion, its blend of acquisitions, awards, and green initiatives cements leadership, inviting you to ride the wave of fintech evolution.

FAQs

What is FactSet official customer care number?

TheFactSet official customer care numberserves as your primary touchpoint for all inquiries, whether you're troubleshooting a data feed or renewing a subscription. Available globally, it connects you to a dedicated team trained in FactSet's ecosystem, from Workstation basics to advanced analytics. In the US, dial 1-800-322-8738 for toll-free access during business hours, while international users can leverage country-specific variants like the UK's 0808-168-4450. This line operates with minimal wait times, often resolving issues in under five minutes through step-by-step guidance. Beyond calls, it integrates with online portals for hybrid support, ensuring you stay productive. For escalated needs, agents transfer seamlessly to specialists, embodying FactSet's client-first philosophy. This resource proves invaluable for new users onboarding or veterans fine-tuning workflows, always prioritizing clarity and speed in financial contexts.

How can I reach FactSet technical support number or IT helpline?

Reaching theFactSet technical support numberstarts with identifying your region's line, like 1-203-810-1000 in the US for in-depth diagnostics on APIs or integrations. This helpline, staffed by certified engineers, handles everything from software bugs to network latencies, with 24/7 escalation for critical outages. Complement it with the IT helpline for hardware-software blends, such as optimizing cloud deploymentstry Canada's 1-877-432-1002 for bilingual aid. Expect remote sessions via screen-sharing for swift fixes, often under 15 minutes. Documentation and self-help precede calls, but live experts provide tailored scripts for recurring setups. This dual access minimizes disruptions, letting you refocus on analysis. Global coverage includes India's +91-22-6128-9001, ensuring timezone-aligned help. FactSet's proactive monitoring even anticipates issues, emailing alerts before you notice.

Where can I find FactSet product support numbers for all services?

FactSet'sFactSet product support numbersare cataloged on the support website, segmented by service: Workstation queries go to 1-800-322-8738 (US), Portfolio Analytics to 1-203-810-1000. For all servicesfrom Managed Reporting to ESG toolsstart centrally, then branch out. UK's 0808-168-4450 covers Wealth suites, Australia's 1800-098-108 handles Marketplace data. This structured directory, updated quarterly, includes hours and specialties, like Brazil's +55-11-3230-3000 for LATAM adaptations. Downloadable PDFs aid offline access, while chat widgets link numbers dynamically. You benefit from verified lines avoiding scams, with feedback loops improving response times. International directories ensure no service silos, empowering comprehensive coverage for your toolkit.

What are FactSet toll free numbers in different countries?

FactSet'sFactSet toll free numbersvary by country to eliminate costs: US leads with 1-800-322-8738 for general aid, Canada mirrors at 1-877-432-1001. UK's 0808-168-4450 frees up advisor calls, Australia's 1800-098-108 suits APAC traders. India offers 1800-102-9000, while equivalents in Germany (+800-FACTSET) and France (+0800-90-9000) cater to Europe. These lines, active during local hours with 24/7 voicemail, focus on high-value queries like subscription tweaks. Verification via the support site confirms legitimacy, and redirects handle overflows. You save on international rates, accessing experts effortlesslyessential for cross-border teams coordinating in real-time.

How can I contact FactSet after sales service or complaint numbers?

ForFactSet after sales service, use 1-800-322-8738 (US) post-purchase for optimizations, or UK's 0808-168-4450 for follow-ups. Complaints route to dedicated lines like 1-203-810-1000, where agents log issues with resolution timelinesoften 48 hours for non-critical. India's +91-22-6128-9000 handles regional escalations, ensuring cultural sensitivity. This process includes root-cause analysis and preventive tips, turning feedback into enhancements. Online forms parallel calls for documentation, with callbacks guaranteed. You experience accountability, as FactSet tracks satisfaction metrics, refining services accordingly. Global parity means Brazil's +55-11-3230-3000 or Japan's +81-3-4579-0900 deliver equivalent rigor, fostering loyalty through responsive care.

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